Privacy Policy
Mico Inc. and its group companies (hereinafter referred to as “the Group”), as an organization that handles personal information, recognize the protection of personal information as an important social responsibility.
The Group prioritizes the protection of personal information as one of it’s top priorities. The Group, recognizing the nature and scale of its business, has established the following Personal Information Protection Policy. The Group is dedicated to building a system for protecting personal information and ensuring that all employees understand the importance of information security.
1. Acquisition, Use and Provision of Personal Information
Personal information handled by the Group will entail appropriate acquisition, utilization, and provision, ensuring that personal information is not handled beyond the scope necessary for achieving the specified purpose of use. The Group will also take measures to ensure compliance with these standards.
2. Laws, Guidelines, and Standards
The Group will comply with laws, guidelines, and other standards set forth by the government regarding the handling of personal information.
3. Measures for the Secure Management of Personal Data
The Group will take strict technical and organizational security measures to prevent unauthorized access to personal data, as well as leakage, loss, or damage of personal data, and for other aspects of ensuring the security management of personal data. In addition, in order to continuously improve the protection of personal data, the Group will review and improve internal regulations and other measures established in accordance with changes in laws and social norms.
4. Complaints and Consultation
The Group will promptly respond to complaints and consultations regarding personal information.
5. About the Personal Information Protection Management System
The Group’s personal information protection management system will be reviewed and improved continuously in a timely and appropriate manner.
Contact Information for Inquiries and Requests Regarding the Personal Information Protection Policy
JAM-OFFICE 5-A, 5-B, JAM BASE, 5F, GRAND GREEN OSAKA North Building,
6-38 Ofukacho, Kita-ku, Osaka-shi, Osaka 530-0011, Japan Mico Inc.
(From January 2026)
Personal Information Protection Manager: Information Security Manager, Corporate Headquarters
E-mail：privacy@mico-inc.com
Enactment date : December 10, 2018
Last revision date : December 1, 2025
Representative Director Mico inc.
Osamu Yamada
Handling of Personal Information
The Group is deeply aware of the importance of protecting personal information, and will handle personal information appropriately as described below in accordance with the “Personal Information Protection Policy.” In addition, the Group will use and handle specified personal information in accordance with the provisions of the “Act on the Use of Personal Information to Identify Specific Individuals in Administrative Procedures” (hereinafter referred to as “My Number Act”) and other related laws, regulations, and guidelines, etc., concerning the proper handling of specified personal information.
1. Purpose of Personal Information Use
The Group will use the personal information acquired from customers, etc. for the following purposes:
Please note that whether or not you provide the Group with your personal information is voluntary, but if you do not provide the required personal information, the Group may not be able to respond appropriately.
1. Personal Data in the Group’s Possession and Purpose of Use
| Item | Purpose of Use |
| Personal information entered when making inquiries, requesting materials, or downloading content on our websites | 1. Responding to inquiries and contacting you as necessary 2. Sending materials, guides, white papers, and similar documents 3. Providing information, explanations, and guidance related to areas of interest 4. Organizing inquiry details, sharing them with relevant internal departments, and managing response history 5. Analyzing trends and needs to improve services and develop new initiatives 6. Optimizing follow-up communication and guidance based on past inquiry history (including sales activities) Personal data may be handled by other group companies within the scope necessary to achieve the above purposes. |
| Access information to our websites | 1. Optimizing website display and performance, and analyzing causes of failures 2. Analyzing content viewing behavior and access trends 3. Improving user experience and optimizing user flow 4. Providing tailored information based on interests and viewing history 5. Preventing unauthorized access and ensuring security Personal data may be handled by other group companies within the scope necessary to achieve the above purposes. |
| Personal information entered when applying for our seminars, events, or campaigns | 1. Registration procedures, attendance confirmation, and operational communication 2. Notifications regarding event content, changes, or cancellations 3. Providing seminar materials, recordings, and related information 4. Sending surveys and post-event follow-up 5. Optimizing event invitations based on past participation history 6. Analyzing data to improve event content and plan new initiatives Personal data may be handled by other group companies within the scope necessary to achieve the above purposes. |
| Personal information of business partners | 1. Necessary business communication and consultations 2. Managing business partner information, payments, and receipts 3. Advertising delivery, display, and effectiveness measurement 4. System development, AI research and development, cloud service provision, and operational support conducted under contract from business partners Personal data may be handled by other group companies within the scope necessary to achieve the above purposes. |
| Personal information of job applicants and candidates considering employment with the Group | 1. Recruitment screening and candidate management Personal data may be handled by other group companies within the scope necessary to achieve the above purposes. |
| Personal information of directors and employees of the Group | 1. Business communication, employment management, tax and social insurance procedures, payroll operations, performance evaluations, health management, and labor management 2. Publishing information on our corporate website (company overview, business introductions, etc.) Personal data may be handled by other group companies within the scope necessary to achieve the above purposes. |
| Personal information of family members of Group directors and employees | 1. Emergency contact 2. Social insurance procedures and provision of employee benefits |
| Specific Personal Information | 1. Procedures involving My Number in accordance with the My Number Act Except where necessary to protect life, body, or property, Specific Personal Information will not be used beyond the purposes permitted by law, even with the individual’s consent. |
| Matching and Analysis of Personal Data | We may match access information obtained by service providers entrusted with handling personal information (e.g., browsing history, IP address), with personal data we provide to such service providers (e.g., name, email address, application history), in a form that identifies individuals, for the following purposes: ・Understanding inquiry details and improving response quality ・Analyzing website usage ・Optimizing guidance based on application details ・Measuring and improving marketing effectiveness |
2. Personal Data Handled Other Than the Above and the Purpose of Use
| Item | Purpose of Use |
| Your personal information stored in the services the Group provides | (1)Operation of services provided |
| Personal information such as resumes of employment applicants received from recruitment agencies and services | (1)Recruitment selection and offer management Personal data may be handled by other group companies within the scope necessary to achieve the above purposes. |
2. Provision to Third Parties
In principle, the Group does not provide personal data to third parties without the consent of the customer. However, in the following cases, the Group may provide customers’ personal data without obtaining their consent to the extent that it does not violate related laws and regulations.
- When required by law
- When necessary for the protection of human life, human health, or property and it is difficult to obtain the customer’s consent
- When especially necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the customer’s consent
- When it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the customer’s consent is likely to impede the execution of those affairs
- In the event of a merger, company split, business transfer, or any other reason for the succession of business operations
3. Entrustment
The Group may entrust the handling of personal data it has acquired to its domestic or overseas affiliated companies or external service providers, to the extent necessary to achieve the purposes of use described above.
In such cases, the Group will carefully evaluate the contractor’s personal information protection framework when selecting the contractor and will appropriately supervise the contractor through contracts and other necessary measures. Furthermore, if the contractor is located in a foreign country, the Group will confirm the relevant country’s personal information protection system and the contractor’s security measures, and will ensure appropriate security management in accordance with applicable laws and regulations.
4. Security Control Measures
The Group has security control measures in place from organizational, personnel, physical, and technical perspectives when handling personal information. In principle, personal information acquired by the Group is stored within the country in which each company is located. However, if personal information is stored in a country different from where the company is located, the Group will implement appropriate security measures based on an assessment of that country’s data protection laws and regulations.
For details on security control measures, please contact the “Contact for Disclosure, etc. and Personal Information Inquiries” below.
5. Use of Access Information
The Group may collect access information—such as cookies, web beacons, IP addresses, number of visits, browser and OS information, and other device-related data—obtained through customers’ use of the Group’s websites, and may provide such information to third-party service providers for the purposes described below.
Access information provided to third parties will be handled in accordance with each third party’s privacy policy. Customers may stop the use of their collected access information by using the opt-out methods provided by those third parties.
The external recipients of access information are as follows.
- Advertising Services Purpose: Advertising and marketing activities
| Advertising Provider | Privacy Policy | Opt-Out Method |
|---|---|---|
| Google LLC | https://policies.google.com/privacy | https://support.google.com/ads/answer/2662922 |
| Microsoft Corporation | https://www.microsoft.com/ja-jp/privacy/privacystatement | https://account.microsoft.com/privacy/ad-settings/signedout |
| Meta Platforms, Inc. | https://www.facebook.com/privacy/policy/ | https://www.facebook.com/ads/website_custom_audiences/ |
| LY Corporation (LINE/Yahoo Japan) | https://www.lycorp.co.jp/ja/company/privacypolicy/ | https://btoptout.yahoo.co.jp/optout/index.html |
- Analysis Services Purpose: Improving website usability and analyzing statistical data
| Provider | Service | Privacy Policy | Opt-Out Method |
|---|---|---|---|
| Google LLC | Google Analytics | https://policies.google.com/privacy | https://tools.google.com/dlpage/gaoptout |
| Microsoft Corporation | Microsoft Clarity | https://www.microsoft.com/ja-jp/privacy/privacystatement | https://account.microsoft.com/privacy/ad-settings/signedout |
| YRGLM Inc. | AD EBiS | https://yrglm.co.jp/policy/ | https://hotei.ebis.ne.jp/policy/optout.php |
| Ptmind Inc. | PTengine | https://jp.ptmind.com/privacy-policy/ | https://www.ptengine.jp/privacy-policy/opt-out/ |
6. Disclosure, Correction, etc., Complaints, and Consultation
The Group handles requests concerning personal information, including
1) Disclosure (including records of third-party provision)
2) Notification of purpose of use
3) Correction
4) Addition
5) Deletion
6) Erasure
7) Suspension of use or suspension of third-party provision (hereinafter referred to as “disclosure, etc.”). Please refer to section 7, “Procedures for Requesting Disclosure, etc.” for the process details.
7. Procedures for Requesting Disclosure, etc.
If you wish to request disclosure, etc. of the personal data held by the Group, please follow the procedure below:
（1）Disclosure, etc. Contact Point and Personal Information Consultation Contact Point
For requests for disclosure, etc., please attach the required documents to the prescribed request form and send them by mail. When sending the request form to the Group by mail, please use a method that allows delivery confirmation, such as registered mail. Additionally, the Group would appreciate it if you could write “Personal Information Request Form Enclosed” in red on the envelope.
JAM-OFFICE 5-A, 5-B, JAM BASE, 5F, GRAND GREEN OSAKA North Building,
6-38 Ofukacho, Kita-ku, Osaka-shi, Osaka 530-0011, Japan Mico Inc.
(From January 2026)
（2）Format and Method to Submit for Disclosure, etc.
If you wish to make a request for disclosure, etc., please contact the email address provided at the end of this page. The Group will then provide you with the necessary form. After receiving the form, please fill in all the required items. If you are requesting on your own behalf, please enclose the documents listed in the next section (a) and send them to the contact point mentioned above by mail. If you are authorizing a representative, please enclose the request form for disclosure, the power of attorney, and the documents listed in the next section (a), (b), and (c), and send them to the contact point mentioned above by mail.
（3）Method of Verifying the Identity of the Person or Their Agent
a) Documents to verify the identity of the person
One copy of the person’s driver’s license, passport, basic resident register card, resident card or special permanent resident certificate, my number card (only the front page with a photograph), or other official identification that can verify the person’s identity
b) Documents to verify the identity of the agent
One copy of the agent’s driver’s license, passport, basic resident register card, residence card or special permanent resident certificate, my number card (only the front page with photo), or any other official identification that can verify the agent’s identity.
c) A copy of family register, certificate of registered matters, or other official document that confirms the right of legal representation. Certificate of registered matters regarding guardianship registration, etc., and other official documents that can confirm the right of legal representation
（4）Fees
Only in the case of a request for notification of purpose of use or disclosure, a fee of 3,000 yen (including tax) per request will be charged as an administrative fee for reply and postage costs. Please enclose a fixed-sum money order for 3,000 yen with the documents submitted. Please note that you are responsible for the cost of purchasing the money order and postage for the “Request for Disclosure of Personal Information, etc.” and other documents. If the fee is insufficient, or if the fee is not enclosed, the Group will contact you to that effect and assume that you have not made a request for disclosure. The same will apply if the Group is unable to contact you due to incomplete information on the “Request for Disclosure of Personal Information, etc.”
8. Revision
- The Group will revise the handling of personal information at it’s discretion. However, if the Personal Information Protection Law or other laws and regulations stipulate the procedures necessary for such revisions, the Group shall make such revisions in accordance with such laws and regulations.
- When the Group changes its policy regarding the handling of its customers’ personal information, the Group will inform customers of the effective date and content of the revised policy by the following methods.
(1)Posting on the Group’s website
(2)Notification to customers
(3)Other appropriate methods
Enactment date : December 10, 2018
Last revision date : December 1, 2025
Personal Information Protection Manager: Information Security Manager, Corporate Headquarters
Mico Inc.
E-mail：privacy@mico-inc.com